While the skills of listening and observing are crucial to productive discussions, many of us are ill-equipped to simply listen and observe.
The following exercises focus attention on these basic skills and give trainees an opportunity to practice them in a focused framework.
The idea is to work through some or all of them as part of a session on communications, and then discuss what the group has learned from them, and how this will help them in their group and discussion work.
If trainees are already working with groups, this is also the time to raise observations from what goes on in their groups in this particular area of communication. This will give you, as the trainer, the opportunity to follow through in subsequent sessions – for example, by demonstrating and discussing appropriate exercises and activities that appear in other chapters.